Non-Discrimination Notice

MedRoof Urgent Care is committed to providing high-quality care to all patients and does not discriminate on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, or any other legally protected status.

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Our Commitment

• We provide equal access to all healthcare services for everyone.

• Patients have the right to receive care and services in a safe, respectful, and inclusive environment.

• We make reasonable accommodations to ensure that individuals with disabilities or language barriers can access care.

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Language Assistance

If you need language interpretation or translation services, please let our staff know. Services are available at no cost to the patient.

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Questions or Complaints

If you believe you have been subjected to discrimination, you may:

1. File a complaint with the U.S. Department of Health & Human Services, Office for Civil Rights (OCR)

   • Website: https://www.hhs.gov/ocr

   • Phone: 1-800-368-1019

   • TDD: 1-800-537-7697

All complaints must be filed within 180 days of the alleged incident. MedRoof Urgent Care will not retaliate against anyone who files a complaint.

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Access for All Patients

We are dedicated to creating an inclusive environment where every patient is treated with dignity and respect.